Way back in the 1990’s Helen Johnson and Phil Barr set up a company installing quality air conditioning systems.
The company - Envirocare.
At the beginning the need was for single and multi split air conditioning systems. Phil, being a time served engineer, plumber and electrician had just added air conditioning installation engineer to his list of qualifications.
In the 1990’s the majority of properties did not have air conditioning. The property market was about to boom and development on the Costa Del Sol just went mad!!! When the clients saw the quality and attention to detail of their installations, they wanted more; and as Envirocare began to add products to their list, their clients were ready to trust the expertise and knowledge that Phil’s experience brought to them.
Solar water systems were very popular even before the government and environmental departments placed a law which ensured all new builds were pre installed for solar. With the amount of sunshine hours here, why wouldn’t property owners want free hot water!
With the arrival of the economy airlines, Spain became a lot more interesting to weekend travellers, and property owners wanted to swim in their pools what ever the season. This meant swimming pool heat pumps, pool covers, filtration systems – so Envirocare’s product list just kept growing.
Now they have a massive product range, all relating to the home, pool, or garden.
Their policy is to only buy quality!
Whether it is a ducted, ceiling mounted, air zone, or split air conditioning unit, a water deposit, boiler or central heating system, they know that to compromise in the quality they buy will ultimately decrease the quality of the installation.
So quality it is!
Quality means longer guarantee periods, availability of spare parts, reduced consumption and running costs – and obviously happy clients; and who doesn’t want a happy client!!!
Right from the very beginning customer service was a priority so Envirocare set up a maintenance plan that ensured all clients were informed of the need to service products on a yearly basis. Servicing products enhances the life of the item, and Envirocare can confidently boast that they still have air conditioning units operating at an optimum level of not just output, but consumption too – and some of these items were installed over 19 years ago. That really is something to be proud of!
Air conditioning control meters have been around a long time, but it has taken many years for Phil to find a system that he is prepared to install. Envirocare now sell a consumption card meter, guaranteed to reduce the client’s electricity bill by enforcing people to be aware of the cost of running air conditioning systems and other electrical appliances, thereby educating rental clients not to abuse the systems with unnecessary overuse! Press button timers are also incredibly popular.
So how did Masterbuild come about?
The honest answer? Through attention to detail and a total quality ethic.
Existing clients of Envirocare needed renovations, reforms, to change their bathrooms, new kitchens, retiling of floors, painting of woodwork, and generally just updating and modernising their properties.
EnviroCare already had the expertise, the contacts of quality tradesmen who they had been working with for nearly two decades so a second branch was formed under the name of Masterbuild.
The two companies can now quote for all of a client's property needs.
Clients can leave full projects in their capable hands; they are there to discuss the planning of the concept, attaining planning permission, building licences, and project management of the works, returning the concept, finished, back to the clients.
Obviously this would be just too much for one man to achieve alone.
Helen and the administration team based in their central offices help Phil and his installation teams.
Team work and a positive vision is how their business started, and if that vision was good enough at the beginning – it certainly has proved a winning combination.